SG
Client Success Manager – Native Spanish Speaker with Fluent Italian (m/f/x)
Berlin, GermanyPosted 1 month agoFull-time
Job details
Company
Scalable GmbH
Location
Berlin, Germany
Employment type
Full-time
Seniority
Mid level
Primary category
Customer Success
Posted date
26 Mar 2026
Valid through
Job description
- You are a reliable contact person both for existing customers and for those interested in our services in Spain and Italy.
- You answer inquiries from our customers by email.
- You work closely with other departments to find quick solutions for more complex questions.
- You are responsible for customer satisfaction and customer retention.
- You continuously expand your financial knowledge through internal training as well as through self-interest.
- You use the feedback of our customers and identify potential for improvement of our product as well as internal processes.
- You will work closely with Product, Capital Markets, and Operations.