Last Mile Business Development Manager (All Genders)

The Last Mile Business Development & Analytics team plays a critical role in developing and executing strategies that optimize lead time and costs for last-mile delivery processes and supporting company-wide initiatives (i.e. Tactical Network Plan). This role combines project management, strategic planning, and cross-functional collaboration, ensuring the last mile aligns with broader business objectives. The manager will work on individual last-mile projects as well as contribute to the design and execution of the company's tactical logistics network, focusing on improving delivery performance, customer experience, and operational efficiency.

Responsibilities:

• Manage key projects that enhance the company's logistics network, aligning with broader business objectives
• Analyze network data to identify opportunities for improvement in core KPIs such as costs per package and lead time
• Drive the network planning process (12 months horizon) by running weekly, monthly alignment process with partner teams
• Collaborate with cross-functional teams to ensure alignment on project goals and contribute to the tactical logistics network design
• Monitor network performance, identify risks or inefficiencies, and implement solutions to enhance scalability and operational efficiency
• Build and maintain relationships with stakeholders within and outside the Last Mile organization to drive project success
• Develop and execute strategies to optimize last-mile delivery processes, focusing on lead time and cost reduction