Change Management Lead

The Change Management Lead is responsible for defining and executing change management strategies supporting global Finance transformation initiatives, including functional process changes and large-scale ERP implementation,

The role ensures that people, processes, and systems are aligned to enable successful adoption of change, minimize resistance, and maximize business value realization across regions and business units.

Acting as a trusted advisor to leadership and functional stakeholders, the position drives stakeholder engagement, communication, training, and adoption activities to support sustainable transformation outcomes.

Responsibilities:

1. Change Strategy & Planning

• Develop and execute global and functional change management strategies aligned with programme objectives.
• Conduct impact assessments covering roles, processes, systems, and organizational structures.
• Identify and manage change risks, resistance factors, and readiness gaps.
• Ensure change plans are integrated into overall project and transformation roadmaps.

2. Stakeholder Engagement & Communication

• Develop and implement stakeholder engagement and communication strategies across regions and business units.
• Build strong relationships with programme leadership, functional heads, SMEs, and end-users.
• Act as a change advocate and trusted advisor to leadership teams.
• Support leadership alignment and sponsor effectiveness.

3. Training & Enablement

• Collaborate with SMEs, HR, and Learning teams to design role-based training and enablement materials.
• Coordinate and oversee delivery of training sessions, workshops, digital learning, and hands-on labs.
• Provide coaching and support to stakeholders and end-users during transition phases.
• Monitor training effectiveness and capability uplift.

4. Adoption & Measurement

• Define and track change KPIs including adoption, engagement, readiness, and user experience.
• Implement feedback mechanisms (surveys, pulse checks, user forums) to refine change interventions.
• Report change progress, risks, and adoption insights to programme governance and leadership.
• Support continuous improvement of change practices and lessons learned.

5. Collaboration & Integration

• Partner closely with project managers, functional leaders, HR, IT, and other change practitioners.
• Ensure alignment between global change frameworks and local deployment needs.
• Contribute to development of change methodologies, templates, and best practices.
• Facilitate cross-functional collaboration and knowledge sharing across transformation streams.