Senior Account Manager

You will work achieving revenue targets through the retention and growth of existing customers (typically tier 3 and new markets). You will be field-based.

Responsibilities:

• Achieve a total revenue target and a new business target 
• Identify main contacts within existing accounts; cross selling and upselling accordingly
• Develop account plan to support revenue goals
• Build and implement a contact strategy
• Understand Experian's proposition and establish communication and engagement with our client/s requirements.
• Knowledge of the market we operate in and our competitors
• Forecast on a monthly basis and manage client debt

• Ensure all Indicators surrounding client contact, retention, and growth are met.
• Ensure that good client / consumer outcomes are at the centre of all operational activity.
• Deliver great clients and consumers service and try to exceed client / consumer expectations.
• Pro-actively identify risks and make recommendation to mitigate these.
• Understand and adhere to specific regulatory obligations and company policies and procedures.