Credit Control Specialist

The Credit Control Specialist reporting to the Accounts Receivable Supervisor makes sure that all Experian clients are paying on time. Also, you will constantly work for reducing the aged debt and maximise the cash collection of the company.

What you'll be doing:

• Communicate with clients over the phone and by email through Oracle Advanced Collections to ensure prompt payment;
• Responsible for chair meetings and reporting with different people within the business. e.g. Sales, Finance Directors, Divisions and Clients;
• Reconciliations of accounts;
• Hit monthly, quarterly and annual collections targets;
• Resolve queried debt;
• Respond to customers via your inbox within a 48 hour;
• Debt reporting;
• Process refunds.
• Identify and matching cheques.
• Indemnity claims.
• Suspense account reconciliation.
• Deal with returned mail.
• Work unapplied cash and update the unapplied spreadsheet.
• Credit reserve.
• Complete month end check list.