Job details
Company
Accesa
Location
Remote, Romania
Employment type
Full-time
Seniority
Mid level
Primary category
Other
Posted date
2 Apr 2026
Valid through
Job description
Our client is a trusted partner in the financial-banking sector in Germany, both in the public and private sectors who offers services for over 150,000 banking workstations and for more than 4,500 employees. It covers over 60% of banking sector in Germany.
Responsibilities
M365 Knowledge: As a Senior Workplace Engineer, your primary focus will be ensuring optimal performance and uptime for key M365 services, particularly Teams, SharePoint, OneDrive, O365, and Exchange/Outlook Client. You will regularly monitor these services to maintain and enhance their reliability and efficiency.
Issue Resolution and Troubleshooting: Provide advanced support for M365-related issues by diagnosing and resolving technical problems promptly to minimize disruption and ensure a seamless user experience.
System Upgrades and Enhancements: Conduct essential upgrades, patches, and enhancements across the M365 environment to maintain system integrity and performance. Ensure all services are up to date and aligned with business requirements.
Security and Compliance: Implement and uphold security protocols to protect M365 services from unauthorized access, ensuring compliance with industry standards and organizational policies.
Collaborative Operations: Work closely with cross-functional teams to ensure the smooth operation of M365 services. Provide technical expertise for ongoing projects and support cross-departmental collaboration.
Ticket Management: Manage and resolve support tickets through the ticketing system, prioritizing tasks to meet service level agreements (SLAs) and ensuring timely resolution of all issues.