Job details
Company
Software Mind
Location
Remote, Poland
Employment type
Full-time
Seniority
Mid level
Primary category
Customer Service & Support
Posted date
28 Apr 2026
Valid through
Job description
Project – the aim you’ll have
Our clients are the largest mobile network operators in Poland and in Europe. We deliver solutions and services that transform their networks and provide innovative services to millions of subscribers. We are looking for highly - skilled engineers to join our team and help us implement, deliver and maintain smooth operation of applications for our clients.
Position – how you’ll contribute
- Analysis and resolution of incidents escalated from L2 Support (3rd line support)
- Diagnosing application issues using logs, monitoring tools, and debugging techniques
- Reproducing defects and identifying root causes (application, database, integrations, configuration, user behavior)
- Implementing changes in subordinate systems