Customer Insights Intern

About the Role 

We are looking for a curious, analytical, and proactive early-career talent who is eager to learn and develop a strong understanding of customers. In this role, you will support processes and initiatives designed to embed customer insights more deeply across the organization and help teams make more informed, data-driven decisions. 

This is an excellent opportunity for a recent graduate to gain hands-on experience in analytics, customer research, and stakeholder collaboration within an international business environment. 

What You Will Do 

• Analyze customer-related data to identify trends, patterns, and actionable insights  

• Support surveys, feedback collection, qualitative analysis, and sentiment analysis  

• Prepare clear summaries, dashboards, presentations, and visualizations for stakeholders  

• Help improve awareness and usage of internally available customer insight resources  

• Collaborate with cross-functional teams to understand business priorities and connect them with relevant insights  

• Support projects related to customer experience improvement and commercial effectiveness  

• Contribute to KPI development, including Customer Lifetime Value (CLV) and related metrics  

• Assist with ad hoc market research, reporting, and business analysis requests