Account Manager EMEA

As an Enterprise Account Manager EMEA, you will contribute to Shippeo’s mission by acting as the commercial architect for our most established global accounts, transforming real-time visibility data into long-term strategic value. You will be responsible for the commercial health and expansion of our most mature partnerships, ensuring Shippeo remains the cornerstone of their global logistics network. Working closely with cross-functional teams like Customer Success and Product, you will play a key role in delivering high-impact results in a fast-paced, international environment, directly influencing the digital transformation and sustainability of global supply chains.

Please Note: While ideally based in Paris or Düsseldorf, we are open to considering applicants based in other major German cities. 

As we operate internationally, we kindly request all candidates to submit their CV in English. Unfortunately, applications submitted in any other language will not be considered.

Contract Type: Full-Time / Permanent

Function: Sales / Account Management

Key Responsibilities

• Expansion-Led Growth: Proactively identify and close opportunities to increase Annual Recurring Revenue (ARR) across your portfolio through net-new products and geographical expansion.

• CSM Synergy: Partner with Customer Success Managers to leverage operational "proof of value" and platform stickiness into compelling commercial business cases.

• Renewal Excellence: Own the end-to-end renewal cycle, navigating complex procurement processes to ensure predictable outcomes and negative Net Churn.

• C-Level Stakeholder Management: Orchestrate high-level relationships with Supply Chain VPs, CIOs, and Procurement leads to sell long-term digital transformation roadmaps.

• Portfolio Strategy: Strategically manage a segment of 200+ Enterprise customers, prioritizing efforts based on growth potential and strategic importance.