Talent Acquisition Manager - Shared Service Center

This is a permanent employment position with expectation of working at onsite.

The Talent Acquisition Manager will be responsible for building, leading, and strategic oversight of the recruitment function within the newly established HR Shared Service Center in Katowice. This role will design the recruitment SSC strategy, design the operating model, build the entire TA team, and lead the function from initial setup through transition and into fully operational.  As a peer to the HR Operations Manager, the role plays a critical leadership position in building the Katowice hub from the ground up and ensuring sustainable service delivery across European markets.

1. Strategic Leadership & Team Management

• SSC Strategic Planning & Oversight: Lead the strategic planning, design and oversight of the Talent Acquisition team within the HR Shared Service Center, ensuring alignment with global HR strategy and regional business needs.
• Team building & People Leadership: Recruit, onboard, and develop the entire TA team in Katowice, providing mentorship, performance management,  and fostering a culture of high performance and continuous learning.
• Stakeholder Management: Act as a senior partner to European Business Leaders and HR Business Partners to define workforce planning and recruitment strategies and ensure effective service delivery.

2. TA Process Ownership & Excellence

• Process Design: Define, implement and continuously improve the recruitment processes across European markets, ensuring consistency, scalability, and a high-quality candidate experience.
• ATS & Tech Stack: Oversee the implementation and optimization of recruitment technologies (e.g., Workday, SmartRecruiters), ensuring data integrity and advanced reporting capabilities.
• Employer Branding: Develop and execute local and regional employer branding initiatives to attract top talent to the new SSC.

3. Transition & Operational Integration

• Migration Support: Partner with the Transition Lead to migrate recruitment processes from local entities to the SSC, ensuring effective Knowledge Transfer, documentation (SOPs) and operational readiness.
• SLA/KPI Accountability: Establish and monitor recruitment metrics (Time-to-Hire, Quality-of-Hire, Cost-per-Hire) to ensure the team meets service delivery standards.
• Continuous Improvement: Proactively identify bottlenecks and drive continuous improvement in the hiring process, including innovative sourcing strategies and process optimisaiton.