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Global Key Account Manager - Softlines

SGS

Remote, ItalyPosted 7 days agoFull-time

Job details

Company

SGS

Location

Remote, Italy

Employment type

Full-time

Seniority

Mid level

Primary category

Enterprise & B2B Sales

Posted date

29 Apr 2026

Valid through

Job description

  • To retain assigned top customers and nurture those key relationships over time.
  • To become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit and sustain accelerated growth targets
  • In order to maintain and expand business and relationships with significant clients, work in close association with various C&P SL locations and business departments and client different stakeholders
  • Business development not only will be done through existing clients, but through identifying potential customers within SL industry in Italy.
  • Develop a network of contacts to attract new clients, research market opportunities and oversee growth projects
  • Help building strategy and plans for business growth in all SL segments in Italy
  • Maximisation of revenue share opportunities support the growth of global business in Italy for all services where possible
  • Monitor and review the assigned accounts, in conjunction with the relevant other interested parties to ensure service level and pointing out possible improvement area
  • Transfer the VOC (innovative solutions and tailored services and tools) to the Global Technical Team and to other parties in need of receiving such frontline inputs
  • Establish effective working and team relationships with Global and Local colleagues In Italy, EUR and Globally
  • Supporting business development and marketing teams on promotions and events. Prepare marketing and brand recognition strategies and execute them by partnering with external industry associations and internal marketing team.
  • Effectively communicate clients penetration and account management strategy and business plan with senior management team. Produce & present regular reports and revenue forecasts ( according to the practices implemented )
  • Generate opportunities for revenue growth within global accounts consistent with SGS Business Unit Strategy, and specific strategy for key account initiatives.
  • Ensure the alignment and integration of services and operational deliveries in accordance to global C&P and sales strategies
  • Work in conjunction with C&P sales, operations and other client services staff (EA’s, SA) to achieve client deliverables.
  • Meet assigned goals and key performance indicators (KPIs) as defined by management.

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