Senior Manager / Teamlead Technical Integration (m/f/d)
Job details
Company
Redcare Pharmacy
Location
Cologne, Germany
Employment type
Full-time
Seniority
Senior
Primary category
Operations Management
Secondary category
Technical Integration
Posted date
5 Mar 2026
Valid through
4 May 2026
Job description
Your Role
You lead and develop the Technical Integration / Seller Onboarding team, setting clear goals, roles, and responsibilities
You are responsible for the strategic development of technical seller onboarding, with a focus on scalability, automation, and quality
You steer performance through KPIs, reports, and business reviews, and derive strategic initiatives to achieve targets
You own the seller experience (NPS) within onboarding from a high-level perspective and prioritize initiatives with the greatest business impact
You act as a central interface between Operations, Product, Tech, Sales, and Customer Success
You make prioritization and resource allocation decisions and ensure sustainable processes in daily operations
You identify structural weaknesses and drive end-to-end optimizations across team boundaries