Solutions Engineering Enablement Specialist - EMEA

About the Role  The Solutions Engineering Enablement Specialist is a highly motivated, proactive professional responsible for designing, delivering, and continuously improving onboarding and ongoing education programs for Solutions Engineers in EMEA, in alignment with strategic priorities set by senior leadership. You will collaborate closely with Solutions Engineering leadership, Revenue Enablement, Internal Training, and Product Management teams globally to identify, develop, and execute critical training initiatives, while helping establish a scalable foundation for the organization’s long-term enablement strategy. The Solutions Engineering team is responsible for delivering onboarding, training, and pre- and post-sales product demonstrations and expertise to both prospective and existing NinjaOne customers. To support this mission, this role focuses on onboarding new Solutions Engineers, reducing time to ramp, identifying and sharing best practices, and establishing consistent, repeatable training programs and documentation. You will also help accelerate new-hire revenue contribution while serving as a mentor to the team and a catalyst for ongoing professional growth.  Location - Berlin, Germany  What You’ll be Doing 

• Develop, deliver, and continually refine comprehensive Solutions Engineer onboarding programs that reduce manager involvement and accelerate time to productivity 

• Build and maintain standardized training curricula for technical skills, including deep product knowledge, technical demos, proof-of-concept delivery, and solution architecture 

• Partner with Revenue Enablement to ensure Solutions Engineers develop necessary communication and sales skills, including discovery, objection handling, and competitive positioning 

• Create ongoing education programs for product releases, new features, and competitive intelligence to keep the Solutions Engineering team current and effective 

• Actively engage with Solutions Engineering leadership and team members to identify opportunities for improvement that can be addressed through training and documentation initiatives 

• Build and maintain the Solutions Engineering training library, with a specific focus on materials geared toward product expertise and technical demonstration best practices 

• Proactively review deal activity, calls, and Slack channels to identify training opportunities related to discovery techniques, demo effectiveness, technical positioning, and objection handling 

• Track metrics and gather feedback to continuously improve enablement effectiveness and measure impact on revenue contribution 

• Establish and maintain a measurement framework for training effectiveness, including time to productivity, certification completion, and performance correlation 

• Participate in Solutions Engineering team meetings to proactively gather information on training needs and identify knowledge gaps 

• Continuously iterate on and improve new-hire ramp programs to drive world-class Solutions Engineering performance 

• Fiercely advocate for Solutions Engineering needs to support a world-class customer experience and achieve key business targets 

• Build strong relationships across all stakeholder groups 

• Other duties as assigned 
  

About You 

• High performing, agile thought leader with a passion for enablement and development 

• Outstanding presenter and public speaker with ability to engage technical audiences 

• Strong technical writing skills with ability to create clear, actionable documentation 

• Ability to coach and mentor Solutions Engineers on both technical and sales skills 

• Experience developing training programs that drive measurable business outcomes 

• Strong analytical skills with ability to track metrics and demonstrate ROI of enablement initiatives 

• Prior basic video editing experience preferred 

• Experience authoring LMS courses strongly preferred 

• Prior experience in high-growth SaaS environment, particularly in pre-sales or Solutions Engineering and preferably across multiple geographies 

• Deep understanding of Solutions Engineering workflows, including demos, POCs, and technical sales cycles 

• Strong demonstrated ability to work with cross-functional teams including Sales, Product, and Engineering 

• Prior experience with enablement platforms (e.g., WorkRamp, Highspot) preferred 

• Experience with demo environments and technical enablement tools preferred 
    

Education & Experience 

• Bachelor's degree preferred 

• At least 3 years' experience in a Solutions Engineering, Sales Engineering, or technical pre-sales role 

• Experience in training facilitation and enablement using a variety of outlets: virtual, written, and in-person 

• Prior experience building or contributing to enablement programs in a scaling organization strongly preferred 

• Track record of improving team productivity and reducing time-to-ramp for technical roles 

  About Us   NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.   What You’ll Love   Our flexible working hours with home office options enable you to successfully balance your personal life and your jobGrow personally and professionally with one of the fastest growing companiesEnjoy your lunch covered by NinjaOne 3 times/week at the officeAccess to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more)Develop your skills through out renowned training platformReceive competitive compensationCollaborate with a curious, kind, international and intercultural workforceEnjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit)   Additional Information  This position is NOT eligible for Visa sponsorship.   All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.   #LI-SB1 #LI-Hybrid