Technical Solution Analyst – Network & Infrastructure

We are looking for a Technical Solution Analyst to transform fragmented technical information into a validated and structured baseline, produce traceable decisions, and deliver executive-ready outputs that guide the network consolidation roadmap while minimizing project risks

Working Hours / Collaboration

• This role requires a minimum 5-hour daily overlap with EST (Eastern Standard Time) to support collaboration with global stakeholders

Responsibilities

• Own and maintain the baseline across ITMS, tools, operational processes, inventories, dependencies, and ownership.
• Document current and target state for –
  • tooling landscape and integrations
  • business processes across provisioning, support, change, and operations
  • dependency maps across platforms, teams, vendors, and systems
  • SOPs, runbooks, and rollback procedures
• Identify process gaps, duplication, manual workarounds, and tooling rationalization opportunities.
• Support lifecycle management across tools and platforms, including onboarding, change, refresh, end of support, and retirement planning.
• Maintain RAID log, decision log, action tracker, and requirements traceability.
• Produce concise executive dashboards on progress, blockers, risks, and next steps.
• Structure operational cost drivers such as tooling, support effort, vendor dependencies, and manual activities into analysis-ready formats.