IT Director (IQSIGHT)

Within our Business Unit IQSIGHT, we are looking for a Head of Digital Transformation & IT who will lead the evolution of our digital and IT landscape as a critical enabler of our business strategy.

This role is a hands-on IT leadership position, initially focused primarily on the application and digital layers of the technology stack. It owns how technology supports our operating model, growth ambitions, and business capabilities as we continue to transform from a centrally delivered group IT model to a part- independent, fit-for-purpose IT landscape supporting the IQSIGHT business in developing into an independent entity while remaining actively involved in and owning delivery.

The focus is on building a scalable, future-ready IT architecture and digital foundation that enables:

• Master Data management and business analytics
• Commercial business execution (CRM, CPQ, Customer Journey, business model logic)
• Operational execution (R&D, technical service)
• Service delivery 

In the short term, a key task will be to jointly define and implement our application portfolio and target architecture for IQSIGHT in collaboration with the Keenfinity Group IT. Mid to long term, this role ensures our Business Unit has a clear, independent, sustainable and strategically driven digital backbone.

Key Responsibilities

• Digital & IT Leadership
• Own how technology enables our business model.
• Shape a cost-effective digital landscape that supports: Gowth; Scalability; New business models; Leverage of AI across the business; Operational efficiency.
• Ensure technology decisions are driven by business outcomes — not system constraints or technical ambition.

Portfolio Ownership

Define and structure our application portfolio.

Clarify and qualify with the functional business owners:

• Which capabilities we need
• Which systems support them
• Where differentiation is required
• Where standardization is beneficial

Ensure our landscape remains:

• Coherent
• Maintanable
• Scalable
• Free of local fragmentation

Business Capability Enablement

Translate our strategy into the required capabilities.

 Ensure our digital setup supports:

• Product lifecycle execution
• Commercial processes
• Service models
• Installed base transparency

Digital and IT Leadership in IQSIGHT

Act as technology leader in the BU leadership team.

Manage key vendors and third-party partners. Establish appropriate governance for delivery cadence and IT operations

Drive decision-making in the digital area including technical feasibility, trade-offs, long-term architecture decision implications.

Execution Oversight

Oversee initiatives impacting:

• Operations
• Commercial workflows
• Cross-system execution

Team and budget responsibility

Own the IT budge, build and lead a small dynamic team of 4-5 IT professionals to own and maintain the IQSIGHT digital back bone including:

• Solution product owners (Sales Force CRM and Service Cloud, Frontend)
• MDM owner and analyst
• End 2 End architect