People Business Partner

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

Groupon is rebuilding its operating model around AI-native ways of working - leaner teams, higher impact per person, and faster, data-driven people decisions.

We’re hiring a People Partner to own the people agenda for Global Operations and Marketing and lead complex, multi-country transformation. You won’t just advise leaders on change - you’ll be accountable for delivering it.

What You'll Do

• Own the full people agenda for Global Operations and Marketing - not as support, but as accountability.
• Sit with leadership where decisions are made: business reviews, planning cycles, and the conversations most people avoid.
• Turn strategy into clear workforce decisions - what capabilities are needed, where, and how to build or acquire them.
• Lead multi-country restructuring and consultation processes end-to-end, including works councils. You’re accountable for how they land.
• Run complex ER across jurisdictions - performance, exits, grievances with sound judgment and clarity.
• Push leaders to make decisions they would otherwise delay. Say what needs to be said, backed by data.
• Drive talent and succession decisions through periods of change with a clear view on what needs to be protected and why.
• Use AI as part of your daily work - drafting, analysis, documentation and improve how the People team operates.
• Own the data narrative. Not reporting - interpretation, direction, and accountability.

What Success Looks Like

• Day 30 - You’ve met every key leader. You understand the business, the pressure points, and where transformation will break if left unmanaged. Risks are identified early - with clear, actionable responses.
• Day 60 - You’re already running a live restructuring or consultation process end-to-end. You’ve delivered a business review independently, grounded in data and clear perspective. AI is embedded in how you work, not experimented with.
• Day 90 - You fully own the people's agenda across both functions. Transformation is moving or risks are clearly surfaced and acted on. A post-transformation talent plan is defined and agreed upon. At least one key people metric has shifted in the right direction.

Skills We're Assessing

• Transformation & ER - You’ve led - not supported multi-country organisational change end-to-end, from design to legal close. You navigate works councils, consultation frameworks, and redundancy legislation. You run complex ER across jurisdictions and advise leaders clearly on risk and direction.
• Strategic Partnership - You challenge senior leaders with data and maintain trust. You translate strategy into workforce plans grounded in real constraints. You know what needs to be said and act on it.
• AI Fluency - You use AI tools like ChatGPT or Claude daily for drafting, analysis, documentation, and decision support. You build prompts and workflows, not just consume outputs and know what good looks like.
• People Analytics - You interpret data, not report it. You identify the signal, define the implication, and make clear what happens next if nothing changes. You use data to drive accountability.
• Resilience & Ownership - You handle pressure from multiple directions without passing it on. You make decisions with imperfect information and adjust quickly. You hold difficult conversations without diluting them.

How We Operate

• Extreme Ownership. One owner per outcome. If it’s yours, it gets done - no handoffs, no waiting for someone else to decide.
• Impact Obsessed. We measure outcomes, not effort. People metrics move, leaders make better decisions, transformation lands - otherwise it’s not working.
• Speed Over Comfort. You act with sufficient data, not perfect data. You make the call, move, and adjust, not wait.

The Hiring Process

• TA Screen - 30 minutes with Nikola, our TA Partner. 
• Interview with Lucie - 30 minutes with our Head of Global HRBP. 
• Case Study - sent to you after the Lucie interview. Three days to complete it at home. 
• Interview with Nick - 30 minutes with our CPO.
• Interview with Josef - 30 minutes with our CMO.
• Interview with Giovanni - 30 minutes with our SVP, Global Operations.

If you've navigated real organisational change, know how to hold leaders to account with honesty and care, and use AI as a daily practitioner - we want to hear from you.

Groupon is an AI-First Company
We’re committed to building smarter, faster, and more innovative ways of working—and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we’re always keen to hear how technology improves the way you work. If you’re passionate about AI or curious to explore how it can elevate your role—you’ll be right at home here.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers