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Job details
Company
Gcore
Location
Remote, Poland
Employment type
Full-time
Seniority
Entry level
Primary category
Customer Service & Support
Posted date
5 May 2026
Valid through
Job description
Your Responsibilities:
- First-line support, which includes handling customers and internal users requests via chat, email, and phone (rarely happens) in English;
- Provide consultations about our products and services, such as Cloud, CDN, Hosting, AI and more;
- Resolve technical issues by providing technical diagnostics and collect the information about customers and users incidents, forward it up to the higher levels of technical support if needed.