Solution Manager / Pre-sales Solution Consultant

Role Overview

We are looking for a Solution Manager to join our Managed Services practice, focused on shaping and defining client solutions during the pre-sales phase.

This is a client-facing, consulting-oriented role operating at the intersection of business requirements, solution architecture, and commercial solutioning. You will work closely with sales teams, clients, and internal subject matter experts to translate client needs into structured, high-quality solution proposals aligned with Endava’s service portfolio.

The role focuses on solution shaping, requirements definition, and RFx response leadership, ensuring that proposed solutions are clear, viable, and aligned to business outcomes. It does not involve delivery ownership or deep hands-on engineering, but requires a strong understanding of how services are structured and delivered across multiple technology domains.

Key Responsibilities

Solution Shaping & Service Design

• Analyse client requirements (formal RFx or informal demand) and translate them into structured solution approaches
• Map client needs to Endava’s Managed Services portfolio (Service Desk, Cloud Operations, Application Management, Cyber Security)
• Define high-level solution constructs, including scope, service boundaries, and operating model
• Identify solution options and evaluate trade-offs (e.g. cost, scalability, service model)
• Collaborate with domain SMEs to validate solution feasibility and completeness
• Define and document assumptions, dependencies, and constraints

Pre-sales & RFx Leadership

• Lead or significantly contribute to RFx responses (RFP, RFI, RFS), from initial analysis through to submission
• Structure and develop response artefacts, including proposals, presentations, and supporting documentation
• Develop and articulate solution narratives and value propositions
• Engage with SMEs across multiple domains to gather, challenge, and consolidate inputs
• Define initial team structures and contribute to cost modelling and commercial shaping
• Manage clarification cycles and coordinate responses to client queries
• Maintain structured, version-controlled documentation in shared repositories (e.g. SharePoint)

Client Engagement & Workshops

• Lead and facilitate discovery and clarification workshops with clients
• Engage confidently with client stakeholders and internal sales teams
• Drive structured discussions to refine requirements and validate assumptions
• Support solution validation during bid phases and early post-award stages
• Contribute to client presentations and pitches

What This Role Is Not

• No delivery or operational ownership
• No line management responsibilities
• No requirement for deep hands-on technical design or engineering
• Contributes to solution costing but does not own client-facing commercial negotiations