Senior Product manager for T-Cloud Public with German language

We run T-Cloud Public! T-Cloud Public is a public cloud standard product based on open source community software and driven by principles of DevSecOps. Lean structures, agile methods, highly motivated teams and an extremely dynamic business environment determine our actions. With this customer-oriented and agile orientation, we are the anchor point for the Public Cloud business in Deutsche Telekom Group.

Purpose

We are looking for a digital learning specialist who can translate complex cloud topics into clear, structured and engaging learning material. As Digital Learning Specialist, you build training paths for customers, partners and sales teams and ensure that all learning formats support a fast and confident use of the T-Cloud Public. You work closely with product teams, journey owners and the offshore development team to create content that reflects real workflows and platform behaviour. The onboarding solution is based on ServiceNow CSM, so you need to describe customer steps, forms and service flows in a clear and accurate way. Your work enables users to understand the platform and move through key processes with confidence. 

Key accountabilities

• Create learning paths for customers, partners and sales teams 

• Produce tutorials, guides, videos, labs and product explanations for T-Cloud Public services 

• Describe ServiceNow CSM onboarding steps and create content that explains forms, cases and customer-facing flows 

• Work with product teams to understand features and turn them into easy learning material 

• Translate complex cloud topics into hands-on examples that support onboarding and adoption 

• Coordinate with the offshore team to prepare code-based examples, labs and supporting material 

• Maintain consistent content quality and update learning modules when services or workflows change