Program Integration Manager - System Integration

The Program Integration Manager supports the coordination of system integration (SI) programs within the Strategic Key Account organisation in Europe. Working closely with Key Account Managers, Solution Outsourcing teams, and Project Delivery, the role focuses on aligning scope, processes, and governance before projects move into execution.

Role responsibilities:

• Support the structuring of early‑stage key account opportunities into clear, feasible, and decision‑ready SI programs.
• Assist in defining and clarifying scope, responsibilities, dependencies, and key risks prior to execution.
• Coordinate inputs across Strategic Key Account Management, Solution Outsourcing, and Project Delivery to align assumptions, roles, and expectations early in the process.
• Facilitate structured discussions between internal stakeholders and help resolve misalignment in scope or approach.
• Support the setup of internal project management processes for SI programs, including governance structures, decision paths, and escalation routes.
• Ensure SI programs are properly integrated into Delta’s existing project management, reporting, and control frameworks.
• Contribute to the documentation, standardisation, and continuous improvement of SI processes by identifying recurring issues and supporting consistent ways of working.