Head of Key Account Management

foodora Sweden is seeking an interim commercial leader to lead our Key Accounts Management team. If you are excited by an intense and rewarding journey to help grow one of the leading consumer brands in Sweden by 10x, and relate to everything that follows, we are looking forward to hearing from you!

Your mission

As Interim Head of Key Account Management, you will play a central role in driving foodora’s growth by managing and developing relationships with our most important restaurant partners. You will:

Lead our Key Accounts Management team

• Be the caretaker of team morale and well being
• Raise the bar to drive improvements to performance and impact
• Identify personal development opportunities for team members and provide or secure the right form of mentorship / coaching / training

Deliver on strategic goals around growth, business development and profitability for foodora and its partners by:

• Shaping account-specific commercial strategies
• Leading negotiations and finding agreement between multiple internal and external stakeholders on win-win solutions
• Ensuring 360-degree execution of agreed plans

Build and maintain strong, long-term relationships with key partners, and act as the main point of contact at foodora for our most valued accounts

• Ensure effective and proactive contract management
• Monitor and analyze account performance, and identify areas for optimization by guiding analyses and translating data into insights
• Work cross-functionally and get in the detail to find practical solutions to complex problems, together with our teams across Commercial, Marketing, Operations and Finance

Act as a liaison between foodora’s Swedish and Corporate organisations

• Take ownership of implementing corporate driven initiatives and processes within Sweden
• Ensure successful local execution while providing timely and constructive feedback to the corporate team on any market-specific challenges or constraints that may impact compliance or effectiveness