Telesales Support Specialist

The Telesales Support Specialist is responsible for several commercial activities, such as:

• contacting potential customers via phone according to the company's internal policies in order to schedule live and online meetings for the Field Sales Team;
• informing them about the company's products & services;
• conducting a professional discussion with a decision-maker in the potential client company;
• entering and updating customer information in our database;
• keeping records of calls and pinpointing useful information;
• assisting the Field Sales Team regarding administrative tasks;
• meeting company expectations for excellent customer service by learning details about our products;
• addressing any questions or issues customers may have.