Customer Engineer Azure Local CSA (English) (M/F.D)

Job Title:

Customer Engineer Azure Local CSA (English) (M/F.D)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

CSA GD Job Description

Use for creation of job descriptions to be used for technical screening by partner suppliers and technical screeners.

Title
Azure Local CSA

 

Role type

As a Customer Solution Architect, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state. 

Relevant MIP/VBD Titles

Azure Local Workshop

On Demand Assessment – Hyper-V

On Demand Assessment – Windows Server

WorkshopPLUS - Azure Arc with Labs

WorkshopPLUS - Azure Virtual Desktop

WorkshopPLUS - Windows Server 2022 and Azure Hybrid Features

 

Skills Required (Primary)

We are looking for a candidate with strong, hands-on primary skills in Azure Local and Azure Arc (300–400 level). The candidate should be able to design, deploy, configure, and troubleshoot end-to-end hybrid infrastructure solutions.

Azure Local (Azure Stack HCI) – deployment, configuration, and operations

• Software Defined Networking (SDN): plan and implement SDN components, configure logical networks, and troubleshoot connectivity and policy issues.

• Network ATC: design and apply intent-based networking, validate NIC teaming/RDMA settings, and remediate configuration drift.

• Storage Spaces Direct (S2D): deploy and configure clustered storage, capacity planning, performance tuning, and troubleshooting resiliency/health issues.

• Storage provisioning and management: create/expand volumes and shares, manage tiering/resiliency settings, and operate using Windows Admin Center/PowerShell.

• Azure Arc (primary): onboard servers and Azure Local resources, manage policies and extensions, enable monitoring/governance, and troubleshoot connectivity/agent issues.

• Azure Virtual Desktop (AVD), optional: core understanding of host pools, session hosts, and hybrid identity considerations for deployment and operations.

• Virtual machines: create and manage VM workloads on Azure Local, including sizing, availability, and troubleshooting of compute and storage dependencies.

• Azure Update Manager: plan and operate update orchestration for hybrid machines, reporting/compliance, and remediation.

Windows Server (Windows Server 2012 R2-2025 = advanced level) :

• Virtualization (Azure Stack HCI/Local, Hyper-V, VMware) 

• System Center Virtual Machine Manager - SCVMM

Secondary Skills (Nice to Have)

Working knowledge and implementation experience in the following areas is beneficial:

• Azure Backup: implement and manage backups for hybrid workloads (including Azure Local/VMs), configure policies and retention, and validate restores.
• Azure Storage: core services and integration patterns (storage accounts, access control, networking/private endpoints), and using Azure Storage for backup/archival scenarios.

Location:

DEU Work-at-Home

Language Requirements:

Time Type:

Full time