Quality Manager

The opportunity

A Quality Manager is required to lead regulatory compliance and quality oversight within AJW’s Sofia operation. This role is responsible for ensuring that all activities meet aviation regulatory standards while driving a culture of quality, accountability, and continuous improvement across the business. The position supports AJW’s mission to transform aviation efficiency by ensuring quality standards are consistently applied, risks are controlled, and operational outputs meet the highest levels of safety and compliance.

What you’ll be doing

• Ensure full compliance with aviation regulatory requirements (e.g. EASA, FAA where applicable) across all activities

• Act as the primary point of contact for regulatory authorities and external auditors

• Plan, manage, and lead internal and external audits, ensuring robust preparation and follow-up

• Oversee investigation of non-conformities, ensuring thorough root cause analysis and effective corrective and preventative actions (CAPA)

• Monitor and report on quality performance, identifying trends, risks, and improvement opportunities

• Work closely with operational, supply chain, and technical teams to ensure regulatory standards are embedded into day-to-day activities

• Maintain oversight of supplier quality, ensuring third-party compliance aligns with regulatory expectations

• Ensure all quality documentation, procedures, and records meet regulatory and audit requirements

• Provide guidance and challenge to operational teams to uphold quality and compliance standards

• Lead and develop quality capability within the Sofia operation

About you

• Strong experience in aviation quality or compliance within an MRO, airline, or aviation supply chain environment

• In-depth knowledge of EASA regulations (e.g. Part-145, Part-21, Part-M/CAMO as relevant)

• Proven experience managing audits and regulatory inspections

• Strong understanding of compliance frameworks, risk management, and quality assurance principles

• Experience leading investigations and implementing effective CAPA processes

• Ability to influence stakeholders and drive adherence to standards

• Strong analytical and reporting skills

Why join us?

We are AJW. We connect, supply, and deliver. We’re proud to be part of an industry that connects the world.

At AJW, we’re more than just a business—we’re a global team shaping the future of aviation. We connect, supply, and deliver to keep the world moving, and we invest in the people who make it happen. When you join us, you’ll be part of an innovative, supportive, and inclusive workplace where you can grow and thrive. Here’s what we offer:

• A team fun budget to bring colleagues together.

• Free access to LinkedIn Learning to support your development.

• A discretionary bonus and healthcare.

We encourage five days a week in the office to strengthen teamwork, collaboration, and development. However, we understand personal circumstances vary, and we support flexibility where needed. Some roles may require more in-office presence to meet business needs, but we’re committed to finding the right balance for our team.

Watch the video below to discover who we are, what we do, and why AJW could be the perfect place for your next career move.

To recruitment agencies: AJW Group will not accept unsolicited or speculative agency CV’S and will not be responsible for any fees related to unsolicited CVs.